Chase Center A to Z Guide (2024)

Chase Center is committed to accommodating the needs of all guests with disabilities. Our Guest Services Team Members are trained to understand how to accommodate any special needs. Our goal at Chase Center is to make each guest’s experience a safe, comfortable, and positive experience. To purchase tickets, please visit ChaseCenter.com, our Chase Center Box Office or visit Ticketmaster.com.

Accessible Parking: A limited number of accessible parking spaces are available for purchase at the 150 Warriors Way Garage on a first come first served basis. For more information, please visit chasecenter.com/parking.

Arena Accessibility: All entrances into Chase Center are wheelchair accessible. Both main entrances have a dedicated lane / security check point for guests and one companion to enter. This lane is designated with a blue flag with a wheelchair icon, and opens at the same time as the rest of the security screening lanes.

Assisted Listening Devices: Assisted Listening Devices are available to guests at no charge for all Chase Center events. Assisted listening devices can be retrieved at the Guest Services kiosks located at Portal 13 and Portal 52. Valid identification, such as a driver’s license, will be required and held for the duration of the event to ensure the return of the device. Identification will be returned once the assisted listening device is returned.

Eatery Accessibility: All eateries have counters which are designed tobe accessible by wheelchair.

Disabled and Accessible Seating: Disabled and accessible seatingis available at Chase Center in all ticket price categories, based onavailability. Guests purchasing accessible seating may purchasecompanion seating as well. Chase Center will attempt to reasonablyaccommodate any concern regarding guests with disabilities.

Hearing Assistance: American Sign Language Interpreters are available upon request for certain Chase Center events. To schedule an ASL Interpreter for an upcoming event, please contact the Guest Experiences department at guestexperiences@warriors.com. Chase Center requests that guests provide a ten (10) business day notice prior to the event date in order to schedule an ASL Interpreter. Requests made inside of ten (10) business days does not guarantee an interpreter can be acquired.

Closed Captioning: Chase Center is proud to offer closed captions of all our Warriors home games right on your personal device. Go to chasecenter.com/cc to view a live transcription of the audio heard in the arena. You can also choose to have it translated in 100 different languages. Note: for best results use Safari or Chrome browsers and hit Refresh if you don’t see the page immediately.

ADA Restrooms: All public restrooms are accessible for guests with disabilities.

Men’s Restrooms:
Main Concourse: Portals: 8, 11, 21, 24, Ultra Club,United Club
Upper Concourse: Portals: 43, 46, 49, 55, 58
Event Level: Chase Club, Google Cloud and Accenture CourtsideLounges
Club Level: United Club, Ultra Club, JP Morgan Club
Suite Level: Suite 3, Suite 14, Suite 18, Suite 27, Suite 31, Suite 42
Lodge Level: West Theatre Boxes, East Theatre Boxes

Women's Restrooms:
Main Concourse: Portals: 8, 11, 21, 23, Ultra Club, United Club
Upper Concourse: Portals: 43, 46, 49, 52, 55, 58
Event Level: Chase Club, Google Cloud and Accenture CourtsideLounges
Club Level: United Club, Ultra Club, JP Morgan Club
Suite Level: Suite 3, Suite 14, Suite 18, Suite 27, Suite 31, Suite 42
Lodge Level: West Theatre Boxes, East Theatre Boxes

Family Restrooms:
Main Concourse: Portals: 8, 12, Esplanade Entrance, Ultra Club
Upper Concourse: Portals: 43, Portal 46, Portal 55, Portal 58
Event Level: Chase Club, Google Cloud and Accenture CourtsideLounges
Club Level: Ultra Club, Bridge Club, JP Morgan Club,Main Entrance
Suite Level: Suite 18, Suite 27
Lodge Level: West Theatre Boxes, East Theatre Boxes

Wheelchairs: Complimentary wheelchair escorts are available to assist guests to and from their seats. To request a wheelchair, please visit our Guest Services kiosks located at Portal 13 and Portal 52 or text (833)-CC4FANS. Wheelchairs are not available for rent.

Service Animals: Trained service animals are welcome inside Chase Center, provided they remain on a leash, tether or in a harness at all times unless these devices interfere with the service animal’s work or the person’s disability prevents use of these devices. A guest whose service animal poses a threat to the safety of other Chase Center guests or Team Members, may be asked to escort the animal(s) off the premises. During their visit, the service animal(s) should sit in the guest’s lap, or under their seat. If the animal does not fit on a lap or under the seat, Chase Center guests should purchase tickets in our WCA (wheelchair accessible) rows, as same day ticket exchange for accessible seating is very limited and may not be available. For further information, please contact our Guest Experience Team at GuestExperiences@Warriors.com.

Chase Center A to Z Guide (2024)
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