Why is my Comcast Xfinity service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 125,118 ratings
Thank you!
Problems in the last 24 hours
The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 27: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 01:40 AM EST. Are you also affected? Leave a message in the comments section!
Will Comcast Xfinity compensate me for the outage?
The recent Comcast Xfinity outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Comcast Xfinity if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Comcast Xfinity has occasionally given some customers credits and other forms of payment.
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (3%)
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Live Outage Map
The most recent Comcast Xfinity outage reports came from the following cities:Baltimore, Kingsport, Apollo, Bloomfield, Boxford, West Hartford, Philadelphia, Nashville, Moorestown, Boston, Hartford, Seattle, Charlotte, Manor and Penrose.
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| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn | TV | |
| San Antonio | Internet | |
| Baltimore | Internet | |
| Kingsport | ||
| Apollo | Internet | |
| Bloomfield | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Tarri 🇺🇦 🌻💙💛⚘🌷🌻 (@CommenTarri) reported
@DWUhlfelderLaw @comcast Is this true @comcast I hesitate to give my $200 each month to a company that doesn't support women's right to make their own Healthcare decisions.
- Joe Ebooks (@JoeEbooks) reported
3G and tapping cancel Comcast.
- Queen D 🤎 (@Dessbest) reported fromAustell, Georgia
Nothing pisses me off more than xfinity’s customer service.
- NASCAR Prophecy (@nascarprophecy) reported
Yesterday in the Xfinity practice Trevor Bayne did a 30 Lap run which tells me he loves his car! In every 5 Lap breakdown he was in the top 3 and his car never fell off at all. He starts 6th I look for him to charge to the front and battle out with the #88 of William Byron.
- The Friendly Platypus (@FriendlyPVT) reported
Comcast u ratchet **** goblin ya got dang half eaten squash stop goofin around n fix my internet
- Ted Hicks (@RealTedHicks) reported
Unlike Google, which owns YouTube, and Comcast, which owns NBCUniversal’s Peaco*ck, Microsoft doesn’t operate a competing streaming service to Netflix.The new business is a boon for Microsoft’s advertising division, which contributes 6% of the software company’s total revenue.
- Rogel J Johnson (@RJJMarketing) reported
@comcast your wifi sucks
- Lillith (@blazeeprincess) reported
All in one day my WiFi stops working and I have to schedule a Comcast person to come fix it AND my phones data is like barely working?? Lol love this for me
- Late Night Parent (@latenightparent) reported
Unlike Google, which owns YouTube, and Comcast, which owns NBCUniversal’s Peaco*ck, Microsoft doesn’t operate a competing streaming service to Netflix.The new business is a boon for Microsoft’s advertising division, which contributes 6% of the software company’s total revenue.
- Raymond J. Kovecses 🇺🇲 (@RayKovecses) reported
Never in my life have I ever had to jump through such hoops to PAY YOU MONEY!! ,,..@Xfinity .. you evil *****.
- wvtech (@wvtech) reported
@xJJdriver1x @LandonHuffman @DaleJr Never said he hasn't done well in Xfinity series. But your 10% number is a joke. He's not even raced a full season yet.
- JudG (@Judgey05) reported
XFINITY did some updates to their service over night and im not happy. Went from 19ms to 32 in my settings and in creative i used to be hard 0 now im at constant 15-20 and. My in game ping has not changed
- Kyle Graham (@GrahamGaming71) reported
@KensethFan17_20 I have thought of what the Next Gen Xfinity cars would be like, I feel like it’d be spec chassis to even the field more and get costs down, maybe 4 speed H to a 5 speed H transmission, diffuser and step splitter, maybe digital dash? It’d kinda would be in the likes of a TA2 car.
- v. (@vaneeeka_) reported
**** Xfinity& they better not @ me.
- Junie, your local Bay Area Asian degenerate trash (@Junie2Luv) reported
@mayshallwin @Xfinity Seems like you fell for their scam tooThey're really not going to do anything and steal our money in reality, paying for a ****** service that just dodges the questions about the connection and hangs up on us when trying to complain about it.
- Nancy Maloche (@MalocheNancy) reported
@JudgeJeanine Wish I could have seen you but the fox nation app for tv is garbage. Wants you to sign in with your tv provider. Xfinity won’t let you. The five was my best to watch. Gotta go to cnn because it streams on my tv.
- Junie, your local Bay Area Asian degenerate trash (@Junie2Luv) reported
@Xfinity @STOP_B Too bad, sounds like a you problem. People leave because your service is embarrassingly appalling.Maybe get your team to actually fix things for once?
- Kevin Clark (@kaclark76) reported
@Xfinity and @Peaco*ckTVCare needs to work on their communication! Idk why I am being charged for premium when I am a xfinity customer! Very poor! I want ny 50 bucks back! 😡😡
- AdamCrowGaming (@AdamCrowGaming) reported
Yo, this idiot Comcast agent asked me to do an internet speed test, I relayed the results, and then straight up asked me to take the speed test. Not "take the speed test again," like he literally forgot what he asked a second ago. I can't even with these idiots... #f*ckCmomcast
- Sylvia Armand (@Armand4Sylvia) reported
Xfinity needs to hurry the F up cause my WiFi is not working and talking away from my play time!!
- #saveVENEZUELA (@weownthemeans) reported
I tried to report this to activate insurance for another replacement phone but after two days of trying I am depressed & frustrated by internet glitches and the poor xfinity website experience.Please help816-886-5666
- AVoice4TheVoiceless (@LendYourVoice2) reported
@comcast @XfinitySupport @Xfinity I am sending you a D.M. PLEASE HELP!!!!!
- Jamari From Whipstars ً (@WhipstarMari) reported
Fix my internet NOW 🫵🏽 @Xfinity
- daddys dumb dog🐯🐅 🐾💙💛 (@nyanberryy) reported
I’m so mad it’s been 3 days now and xfinity dogsh*t “we opened a ticket u will receive call” because no one’s ever had service with them in my new apartment
- ➕➕➕TrumpWasRight👁💗 America💗Jesus💗 Family (@tnhalfbreed) reported
I hate @ATT Cable they are getting just as bad as @comcast Now they are going to raise my rates unless I give them direct access to my checking account! SHAME ON YOU @ATT I WOULD GO WITHOUT THAN EVER DO THAT! Too many years of lies from my internet company to ever trust 1 there!
- wvtech (@wvtech) reported
@Bob_Nic_LSU That's such a ridiculous statement. If losing money wasn't an issue, JRM would have been in the cup series years ago. KHI wouldn't have ended its racing operations, KBM would still be in the Xfinity series.
- Shaun Smith (@ShaunLuvsAnya) reported
3rd night in a row my internet has gone out!! I'm so sick of this company @XfinitySupport @Xfinity ... I'll be offered a $5.00 credit at best!! How about fixing the problem instead
- Bill Sautter (@BillSautter) reported
Hey, @Xfinity - all services down for more than 8 hours now in Hillsborough, CA & nearby. Unplanned outage. No info available on when service will be restored. #comcastoutage #xfinityoutage
- Florida Stanley (@KobeVFL) reported
@comcast IS THE WORST COMPANY ON THE FACE OF THIS EARTH. TELEMARKETERS AND SCAM CALLS FROM NIGERIA ARE MORE HONEST AND REAL THAN COMCAST. I CANNOT TRULY EXPLAIN JUST HOW MUCH I HATE YALL. BIGGEST CROOKS ON EARTH
- Laurence Fishscale (@100tilImdead) reported
**** Xfinity **** Comcast by far the worst cable provider of all ******* time
